HCFA-1500 Box 32 - Service Facility Location Information

Image Description

August 28, 2025

On the HCFA-1500 form, Box 32 is labeled “Service Facility Location Information” and is used to report the name, address, city, state, and ZIP code of the facility where services were rendered. This may differ from the billing provider’s address in Box 33. It is required when the service location is different from the billing provider’s location.

Tip: Always complete this box when services are performed outside the provider’s main office location (e.g., at a hospital, outpatient clinic, or other service site). If the billing provider’s address and service facility address are the same, this box may be left blank depending on payer rules.

In our example below, the provider reported:

Service Name
123 Main Street
Anytown, NE 12345

HCFA-1500 Box 32 - Service Facility Location Information

In the X12 837P 5010 transaction, Box 32 maps to the 2310C Service Facility Location Loop. The data is reported as follows:

  • NM103 – Service Facility Name
  • N301 – Service Facility Address Line
  • N401 – Service Facility City Name
  • N402 – Service Facility State or Province Code
  • N403 – Service Facility Postal Zone or ZIP Code

Sample 837P (5010) – Box 32 Mapping

> Service Facility Location (2310C) NM1*77*2*SERVICE NAME*****XX*1234567893~ N3*123 MAIN STREET~ N4*ANYTOWN*NE*12345~

Note: Report Box 32 only when the service facility differs from the billing provider’s address. For providers who always render services at their office, many payers allow this box to remain blank.

For additional information on the X12 837 standard, please refer to the official implementation guides published by X12.

HCFA-1500 Form Box Locations

Grab a sample of the HCFA-1500 claim form here - HCFA 02/12 Claim Form

We hope you found this article helpful! Please reach out to us with questions/feedback.

See more articles